Tag Archives: net promoter

#blyDEA No. 47 – Your Net Promoter Score is a Great Predictor of Future Revenue

June 07, 2012   Apryl Hanson   No comments

#SageSummit 2012 is now only 47 working days away!  Yippie!!  In light of this, we’ve decided to create virtual forums a la Twitter to provide a space so everyone can share or ask questions about their ideas (or #blyDEAs as

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USAA and Trader Joe’s High on NPS Scale

March 28, 2011   Apryl Hanson   1 Comment

The Net Promoter 2011 U.S. Benchmark Report is out, and if you have yet to uncover the power of Net  Promoter Score (NPS) for your business I would recommend Fred Riechheld’s book The Ultimate Question.  The press release from Satmetrix

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