Tag Archives: NPS
From Pizza Hut’s Hotdog-Stuffed Crust to Burger King’s Bacon Sundae: Are They Listening to Their Customers?
Some fast food restaurants are adding fat and high[er] calorie content to their menus this year. Pizza Hut has just announced their new hotdog-stuffed crust pizza; however it will only be available in the U.K. and according to Lisa Beachy,
The use of the Net Promoter Score (NPS) in measuring customer loyalty has become commonplace among marketers and strategists. The Net Promoter Score, or “Ultimate Question” is “How likely are you to recommend our products/company/services to a friend?”. When deployed