Tag Archives: sugarcrm
Empowering Customers and Improving Service Via Web Self-Service in SugarCRM
What if your customers could manage profile data, find answers to problems, and request and manage customer support cases via a modern, easy to use internet portal? Investments in post sales service can be a dual-edged sword. Spending too little in
How to Build Community Among Your Customers
The bottom line is this: you cannot understand how to move your business forward until you understand your customers. Here are some good ways your business can listen to customers more effectively, while at the same time creating a feeling
Living in the Cloud
Just two weeks ago Google Glass was announced as a project that has been in the works at Google. This is the wearable glass with or without lenses that can record your perspective of the world around you. Google is
The Comparison of Information Tools for Sales Professionals
How do you know if you are wasting your time with the amount of information you are weeding through to get to the right contact at an organization? Do you get to the correct prospect usually in your first try?
Why CRM Fails and How to Fix It – Denver #blyDEA Forum
Unfortunately, CRM does fail and at times needs to be fixed. This beckons the question what does it take to have a successful CRM deployment in your organization? Whether you are considering CRM or not getting the results you want
